Questions & Answers

• What is your customer satisfication policy? Reshoots available for all portraits, if necessary..

• What are your standard payment terms? COD.

• What is your customer satisfication policy? Reshoots available for all commercial jobs, if necessary..

• What makes you different from other local portrait photographers? Why should someone hire you? Our years of experience and creativity in producing heirloom portraits. Plus we're the best and just plain fun to be with!.

• What are your standard payment terms? Sitting fee due at time of booking. Final payment on delivery of prints..

• Who exactly will be taking pictures at my wedding? Do you use subcontractors? We DO NOT use subcontractors. All events are shot by Liz & Joe exclusively..

• How many months in advance do I need to reserve your services for my wedding date? That can vary depending on the date of your wedding..

• What makes you different from other commercial photographers? Why should someone hire you? Our years of experience in the industry. We are creative and well versed in all types of photography..

• What is included in your basic wedding packages? 2 Photographers, One Leather bound 10x10 Album with 30 "sides" - Unlimited Images, Retouching, Limited number of "loose" prints or 16x20 Wall Portrait..

• What is your customer satisfication cancellation policy? Our policy dictates that all customers should be satisfied, so each is handled on a separate and unique basis..

• What is your event cancellation policy? The retainer is returned if the date is rebooked..

• What are your standard payment terms? How much is the deposit? The retainer is $1200, payment in full is required 10 days prior to the event..

• What new ideas have you implemented in the last couple years? Are you current with latest trends? We were one of the first studios to be fully digital, offering digital design albums. Each job gives us the opportunity to create something new!.

• Will you be taking digital photographs? Is there an extra charge for this service? Yes, this is the best way to shoot today since no lab prints from film any longer. If a studio is still shooting film, their lab must scan their film to be able to print. Scanning can cause a loss of quality..

• Can guests view and order shots on-line? How soon will the photos be put on-line? Yes, of course. They will be available a few days after the affair. Note: We password protect all images, so only your family and friends can view them..

• Can we request both that both color and black & white photography be used at the wedding? Since we are fully digital, everything is shot in color and then can be converted later to black & white or partial color..

• Do you bring an assistant to the wedding to help coordinate portraits? Not usually since there are 2 photographers, but this is available if desired..

• Can I keep the negatives? the proofs? Is there an extra charge for this service? How much? A Slide Show CD of all images is part of our package. A Printable CD is also available, the price is negotiable..

• What kind of equipment will you bring with you? Do you bring backup equipment? lighting? We use Nikon cameras and lenses. We both carry full identical backups of all of our equipment..

• How far are you willing to travel? Is there a travel charge? We service New York, New Jersey and Conneticut. There is a travel fee for jobs off of Long Island plus gas, tolls and parking. Fees based on distance to be traveled..

• How many weddings have you photographed? They number in the thousands. We have many years of experience. This is our full time career. .

• How many pictures do you take? Can I provide a list of posed photos for you to take? The average wedding will be approximately 1200 raw images, edited down to 800 or 900 final images. We encourage suggestions from our couples. We can only recommend ideas - remember this is YOUR wedding not ours and we want you to be happy..

• How would you describe your photographic style? What does this mean? We both shoot traditional and photojournalistic styles. You decide how you want us to shoot your special day..

• What makes you different from other local photographers? Why should someone hire you? We work as a team. Joe has been a photographer since 1962, Liz since 1982. We are both Certified by the Professional Photographers of America. We are unobtrusive and strive to give each client the highest quality possible..

• How quickly will I receive my prints? Since we are fully digital, all images will be available on our website a few days after your party. CD's and Proof books will be available approximately a week after the affair..

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